Delivery Schedule

We offer free delivery within 3 working days on items in stock (most items will be despatched next day delivery) on all orders over £50.00. Most items are sent by Interlink Express and we cover UK Mainland (including Highlands). For offshore/international orders please telephone for delivery charges. Smaller items will be sent by Royal Mail.

Once an order has been processed and despatched we are unable to cancel and return costs are at your expense.

If your goods do not arrive within 3 working days of despatch notification please contact us or e-mail and we will contact the couriers.

When you receive your goods, it is important that you inspect them before signing for the delivery. If you are suspicious that the goods are damaged, or the box containing the goods looks badly damaged, then you should sign for them as “unchecked“ or ask the courier to wait while you examine the goods. In this event, please contact us immediately so that we can resolve the situation with our courier. It is important that all original packaging is kept until you are satisfied with the goods and are sure that they will not need to be returned. Couriers will not accept goods if it is not in its original packaging.

Please check your item immediately for any manufacturing faults or defects and report to us within 3 working days. If a part is missing, damaged or broken, there is usually no need to send the whole item back. Contact us and we will send any item(s) to you free of charge the next working day (whenever possible).

These statements do not affect your statutory rights.

Failure to Deliver Due to Refusal or Not Being in to Sign For your Goods

You will need to sign for the majority of items despatched by us. If you are not in when the Postman or Courier calls to deliver, they will leave a card which will inform you of how to arrange collection or re-delivery of the item. It is important that you contact their office as soon as possible (and in any case, within 3 days). In the event of a Courier item being returned to us by either yourself refusing delivery or failing to respond to the “sorry we missed you card“ Interlink's returns charges are £20.00 upto 20 kilos and 40p per kilo thereafter. Please note that in the event of an item being returned to us due to non-delivery, we will not despatch replacement items whilst the item is still "in transit". Please note Baby Boom 2000 reserve the right to cancel any returned orders.